Privacy Policy
Privacy Policy – Good Good Dairy
Effective Date: 10 Jan 2025
Good Good Dairy (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website, mobile application, and related services for dairy and grocery delivery (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide, operate, and improve our Services.
a) Personal Information
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Name
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Mobile number
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Email address
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Delivery address
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Account login credentials
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Payment details (processed securely through third-party payment gateways; we do not store card details)
b) Non-Personal Information
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Device information (device type, operating system, browser type)
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App and website usage data (pages viewed, orders placed, time spent)
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IP address and approximate location for delivery and service optimization
c) Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Improve user experience
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Analyze traffic and usage trends
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Personalize content and offers
You may control cookies through your browser or device settings.
2. How We Use Your Information
We use your information to:
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Process and deliver orders
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Manage your account and customer support requests
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Communicate order updates, service notifications, and promotional offers
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Improve our products, services, and platform performance
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Detect, prevent, and address fraud or security issues
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Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell your personal information.
We may share information with:
a) Service Providers
Third-party partners who assist with:
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Order delivery
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Payment processing
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Analytics and system operations
These providers are contractually required to protect your data and use it only for authorized purposes.
b) Legal & Regulatory Authorities
When required by law, court order, or to protect our legal rights.
c) Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Data Security
We implement reasonable physical, technical, and administrative security measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no online system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.
5. Your Rights and Choices
You have the right to:
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Access and update your personal information
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Request deletion of your account and personal data (subject to legal requirements)
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Opt-out of promotional communications at any time
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Withdraw consent where applicable
To exercise these rights, contact us using the details below.
6. Children’s Privacy
Our Services are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If such information is discovered, it will be deleted promptly.
7. Third-Party Links
Our Services may contain links to third-party websites or services.
We are not responsible for the privacy practices of these third parties and encourage users to review their privacy policies separately.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on our website or app with a revised effective date. Continued use of our Services after updates indicates acceptance of the revised policy.
9. Contact Us
For questions, concerns, or privacy requests, contact us at:
Email: privacy@goodgooddairy.com
Address:
Good Good Dairy
Nanpara, Bahraich
Uttar Pradesh, India
